KickStart FAQs

Ordering

How do I place an order?


We have designed our ordering process to be simple and convenient, here are the steps to ordering online: - Go on our shop page, select the design you desire. (Note we need at least 2 days notice) - Choose the size, sponge flavour, and frosting flavour. - Identify any allergies & restrictions during checkout if necessary. - Add a personalized note on the cake if you wish at no extra charge. (We’ll contact you to confirm the note if we have any questions) - We accept all the major credit cards as well as Paypal.




When to order?


- We need your order to be placed at least 2 days in advance. To accommodate all orders and the fact that we only source organic and the freshest ingredients, we need to know of your oder in advance. You will select your preferred delivery date and time at checkout.





Shipping

Pick Up and Delivery Options


- FREE pick up is available from our kitchen in Toronto. - We charge a $20 flat-rate delivery fee within 30km of Toronto, Ontario area. You can choose your preference, during checkout. Note. we only use our own service for deliveries and guarantee both on-time & damage free deliveries.





Cakes Info

Do you offer Gluten Free, Vegan, Vegetarian, and Lactose Free Options?


We cater to those with varying restrictions and preferences, so we offer: - Vegetarian - Vegan - Gluten Free - Lactose Free Our logo system is there to help you identify your needs when choosing your cakes.




Are all your products organic?


We choose the best suppliers for our ingredients and use ALL organic ingredients.




What cake size should I choose?


Single Tier - 6" (8-11 servings) - 8" (12-18 servings) - 4" mini cakes (2-4 servings) 2 Tiered - 6" + 4" (11-15 servings)




Do we make custom cakes?


Yes. We can accommodate unique designs for your special occasions.




Dietary restrictions:


For any allergies, or other restrictions, please let us know during check out.





Head Office

Winterview Farm
Parr Lane
Eccleston
Chorley
Lancashire
PR7 5RP

For special offers , enquire about our products & Newsletters ...

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